Step 1. If you don’t remember your username or your password, start by putting in your email address in the password reset form and we will send you a special link to click on which will allow you to reset your password.
TIP: If you aren’t sure what email address you signed up with, you can also use the password reset form to test and find out (because it will give you an error if the email address you entered is not in our system. So you know to try another.). Please allow a few minutes for the reset email to arrive in your inbox (some email providers can delay up to 15 minutes). Also check your spam folder.
Step 2. Open the email that you received after completing step 1. When you click the link in that email, you will be taken back to the password reset page, but the form will ask you to create a new password.
Step 3. Once you have saved the new password and see a success message, you can log in with the new password.
Go to Password Reset Now